FAQs

Orders and Shipping

Can I change or cancel my order once it has been placed?

Unfortunately no. Once your order has been processed for fulfilment, we're unable to make changes or cancellations. If you've only just placed your order, contact us immediately at orders@madeforwellnessco.com.au and we'll do our best to help before it moves to dispatch.

Your rights under the Australian Consumer Law are not affected by this policy. If there's an issue with your order once it arrives, please get in touch and we'll make it right.

How much does shipping cost?

We are happy to offer $10 flat rate standard shipping anywhere in Australia, or free standard shipping for orders over $100. 

Express shipping is also available and can be selected at checkout. 

How long will it take to get my order?

We endeavour to process your order within 2-3 business days. Once processed, your order will be shipped via Australia Post. Estimated standard delivery times for most metro areas is 2-5 business days, however shipping to regional areas can take up to 7 business days. 

If you need your order urgently, please choose Express Shipping at checkout. 

Do you ship to PO boxes?

No, we do not currently ship to PO boxes.

Can I track my order?

Yes. Tracking is provided by Australia Post. If you haven’t received tracking confirmation after placing your order please reach out to orders@madeforwellnessco.com.au.

Can I return my order?

Please choose your products carefully. We do not offer refunds, returns or exchanges for change-of-mind purchases. If you receive a faulty product, an item damaged during transit, or an incorrect item due to an error on our part, please contact us immediately at orders@madeforwellnessco.com.au so we can assist.

For more information please refer to our Returns and Refunds Policy.

Do you ship internationally?

Made For Wellness Co primarily ships domestic only, anywhere in Australia. To enquire about international orders, please contact us at thrive@madeforwellnessco.com.au.

Products

Where are your products manufactured?

All Made for Wellness Co products are manufactured in Australia in TGA-approved facilities that comply with the Australian Code of Good Manufacturing Practice (GMP). This means that you can be confident that the product you’re taking has been manufactured under strict regulatory controls to ensure quality, traceability, safety and hygiene. 

How are your products tested?

We think you should know exactly what's gone into what you're putting in your body. So here's what happens before any product leaves the facility.

Every batch is tested for raw material quality before manufacturing begins. Herbal ingredients are verified by chromatographic analysis to confirm plant identity. Each batch is then tested for microbial safety before it is released, and independently assessed for stability across its shelf life to ensure potency holds from the first capsule to the last.

Our products are listed on the Australian Register of Therapeutic Goods (ARTG), meaning they meet TGA requirements for quality, safety, and evidence.

How long will it take to get my order?

We endeavour to process your order within 2-3 business days. Once processed, your order will be shipped via Australia Post. Estimated standard delivery times for most metro areas is 2-5 business days, however shipping to regional areas can take up to 7 business days. 

If you need your order urgently, please choose Express Shipping at checkout. 

How should I store my Made for Wellness Co products?

We recommend storing below 25 degrees Celsius in a cool, dry place away from direct sunlight to maintain product integrity and potency over the course of the product shelf life.

Are your products suitable for vegans?

Yes. Our products are suitable for vegans.

What are you products free from?

Made For Wellness Co products are free from egg, soy, tree nuts, peanuts, milk and milk products.